Terms of Service
These Terms govern your use of LocalAudit (the "Service"). By creating an account or using the Service you agree to be bound by them.
1. The Service
LocalAudit aggregates publicly available information about local businesses and grades the quality of their websites, to help freelance web designers identify prospective clients. The Service is provided as-is, on a subscription or free-tier basis.
2. Accounts
You need a Google account to sign in. You are responsible for the activity on your account. Don't share access credentials with people outside your subscription.
3. Acceptable use
You agree not to:
- Use the Service to send unsolicited bulk email or any messages that violate anti-spam law (CAN-SPAM, CASL, GDPR).
- Resell raw lead exports or the underlying business directory as a standalone product.
- Reverse-engineer, scrape, or attempt to overload the Service.
- Use the Service to harass, defame, or disparage any individual or business.
- Use the Service for any illegal purpose.
4. Plans, billing, and trials
- The Free plan has the limits listed on the pricing page and may change with reasonable notice.
- Pro subscriptions are billed monthly via Stripe. A 7-day free trial is available; if you don't cancel before the trial ends, billing begins.
- Subscriptions auto-renew unless cancelled. You can cancel any time in Settings; cancellation takes effect at the end of the current billing period.
- Prices are listed in USD unless stated otherwise.
5. Refunds & money-back guarantee
If you're not satisfied with Pro within the first 30 days of your first paid month, email us at [email protected] for a full refund. After 30 days, subscriptions are non-refundable for partial periods, but you can cancel anytime to stop future charges.
6. Lead data
Business listings shown in LocalAudit come from public sources (primarily the Google Places API). We make no warranty about completeness or accuracy. You are responsible for complying with all applicable laws when contacting businesses surfaced by the Service.
7. Intellectual property
The Service, including its design, code, and brand, is owned by LocalAudit. AI-generated outputs (audit reports, briefs, prototypes) are licensed to you for unrestricted use in your own client work. Public business data shown in the app is not exclusive to us and is not transferred to you as a dataset.
8. Termination
We may suspend or terminate accounts that violate these Terms, abuse the Service, or fail to pay. You may close your account anytime; on closure, your data is handled per the Privacy Policy.
9. Disclaimer of warranties
The Service is provided "as is" without warranties of any kind. We don't guarantee that leads will convert, that AI outputs are error-free, or that the Service will be uninterrupted.
10. Limitation of liability
To the maximum extent permitted by law, LocalAudit's total liability for any claim arising out of or related to the Service will not exceed the amount you paid us in the 12 months preceding the claim.
11. Governing law
These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles.
12. Changes to these Terms
We may update these Terms from time to time. Material changes are announced by email to paid subscribers at least 14 days before they take effect.